Terms of Service

1. Nature of the platform — Pure intermediary

DJob acts solely as a technological intermediary platform. The service contract is concluded directly and exclusively between the Client and the DJ. DJob is not a booking agency, does not perform musical services and assumes no liability for performance, quality, delays, last-minute cancellations, damages, injuries or any dispute arising at the event. All claims regarding the musical service are settled exclusively between Client and DJ.

DJob charges only a service fee (commission) for the use of the technology and the payment gateway. DJs are independent contractors and are solely responsible for their tax, social-security and professional-insurance obligations.

2. Funds held in escrow (Stripe)

When the Client pays, funds never enter DJob's accounts. They are held securely by our payment provider (Stripe) and released to the DJ only after the service has been provided on the event date, net of DJob's commission. If the event does not take place or an incident is confirmed, the full amount is refunded to the Client's payment method.

3. Right of withdrawal (UK Consumer Rights / Consumer Contracts Regulations 2013)

Services booked through DJob are leisure services performed on a specific date and are therefore excluded from the 14-day right of withdrawal under Schedule 1 Reg. 28(1)(h) of the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Art. 16(l) of EU Directive 2011/83. The platform's cancellation policy (section 5) applies instead.

4. VAT and tax obligations

DJob charges VAT only on its service fee. Where the DJ is a business / sole trader registered in another EU member state, the reverse-charge mechanism applies; otherwise the local VAT rate applies.

Each DJ is solely responsible for declaring and paying tax on the service rendered to the final client under their own local regime: VAT 20% in the UK (above the registration threshold), IVA 21% in Spain, IVA 22% in Italy. DJob does not withhold or file tax on the DJ's behalf, save for the mandatory reporting obligations under DAC7 (EU) or equivalent UK rules.

5. Cancellation policy

• More than 7 days before the event: full refund of the DJ fee.
• Between 7 days and 48 hours: 50% refund.
• Less than 48 hours: no refund; the DJ retains the full payment.
• If the DJ does not accept within 24h or cancels: automatic 100% refund to the Client.

6. Personal data

Personal-data processing is governed by the Privacy Policy in accordance with the EU GDPR (2016/679) and the UK GDPR.

7. Governing law and jurisdiction

• Users in the United Kingdom: Law of England and Wales. Courts of England and Wales.
• Usuarios en España: Laws of the Kingdom of Spain. Consumer's domicile court.
• Utenti in Italia: Italian law. Consumer's domicile court.